Shipping
Free shipping. Always. No minimum.
Every order ships free, whether it's one bag or ten. There's no threshold to hit and no shipping line at checkout.
Last updated August 2026
Processing and roasting
Coffee is roasted to order in small batches, so orders typically leave us within 1–2 business days of being placed. Tea ships within 1 business day. Orders placed on weekends or holidays begin processing the next business day.
Delivery time
Once your order leaves us, delivery within the contiguous United States usually takes 2–5 business days. Alaska, Hawaii, and US territories can take longer. Carrier delays, weather, and peak periods are outside our control.
Where we ship
We currently ship within the United States. If you'd like coffee sent somewhere else, email us and we'll tell you honestly whether we can make it work.
Tracking
You'll get an order confirmation as soon as you check out, and a shipping confirmation with tracking as soon as your order is handed to the carrier.
Addresses
Please double-check your address at checkout. If something looks wrong, email us right away — once an order has shipped we can't reroute it, and packages returned as undeliverable will be reshipped at our cost once we can confirm a correct address.
Lost or damaged packages
If tracking stalls for more than five business days, or your coffee arrives damaged, email hello@rockymountroasters.com with your order number and a photo where relevant. We'll replace it or refund it. We don't make people fight for that.